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About Us

Twinline brings you a package of specialised solutions to assist you with complex business problems. We develop strategies to counter the challenges from today and enable you to plan the future decisions. We deliver concoction of physical and digital channels for better performance and improved productivity. Our products provide a robust and scalable platform that helps to automate all business processes of your organization on a single technology backbone, thereby helping you to plan your business growth at lower investments, enhance customer reach multi-fold in a secure manner and keep track of profitability as well as compliance & reporting.


Our Core Values


Customer First

We understand that our customers are the reasons of our success in business.

Teamwork

We believe in the inherent worth for all people. To be successful, Twinline must be a rewarding place to work. We provide opportunity and encouragement to help our people reach their potential..

Innovation

In-tune with the latest advancements in technology & are driven by innovative ideas & inputs from our experts to solve business problems.

Integrity

Model principled behavior and sound business ethics. Earn the trust of customers through consistency of actions with stated values and commitments.

Industry We Serve

Micro Finance Institutions- Twinline provides custom-made products for MFIs to improve strategies, customer experience and customer loyalty. We aim to establish an efficient organisation with next-generation technologies and services, one of a kind, for a complete change of face of working model at present to make it efficient, complete and effective model of future.

Banks & NBFCs- We at Twinline, offer a comprehensive range of BPM services across the entire spectrum of banking and financial services to help rein in the cost of processing transactions, manage regulatory requirements, handle volume spikes, and to use technology and analytics to cater to changed client preferences.

Our Expertise

Custom Application Development- Twinlines’ Custom Application Development and Maintenance (ADM) solutions offer flexible and cost-efficient delivery model tailor-made to support the specific needs in the entire lifecycle application management – from consulting and development to testing, maintenance and support. We promise solutions to offer you something your business can’t compromise on.

Business Intelligence– Twinline uses the latest Business Intelligence (BI) tools to offer customers visibility into the company’s key information by tapping into diverse systems to create data warehouses, which provide standardized reports with a full ability to ‘drill-down’ and ‘slice and dice’.

Managed Security Services & ERP Applications– Twinline Managed Security Services bring together world-class system and network security industry best practices, analytics-led threat protection, strong technology alliances and specialists trained in cybersecurity.

FinPage Features

Loan Origination System

Comprehensive loan origination software which controls & automates various business processes/activities.

Loan Management System

Enable effective loan accounting, customer service and compliance Manage the customer loan lifecycle

Collections Module

User-friendly and customised interface Ability to handle offline/online collection module on real time basis


HR Management System

Electronic Employee Database Employee de-dupe Approval/Credential Matrix

Account Management System

Enabling businesses to keep books and records across the functions/levels,

Credit Underwriting

Internal Credit Rules Advance Credit Underwriting and Credit Scorecard Maker & Checker concept


Analytics

Real-time status of Business Transactions Various Dashboards and Graphs

Insurance Module

Centralized Policy & Systemic Control Approval Matrix for Quality Claim Processing

Document Digitization

An automated way of organizing, capturing, digitizing, tagging, approving, storing,

Why choose us?

Domain Expertise

A blend of strong domain expertise, process excellence ...and state-of-the-art technology enables us to make a sustainable impact on our client’s business. Our team of experienced technology & business consultants are adept at identifying and implementing the right technology, tools and analytics to realize the underlying business goals including, improved return on investments, reduced overhead costs and availability of real-time information to generate actionable insights.

Scalable Technology

Leveraging our experience of having catered to large business ...applications and systems across globe. We develop and implement "highly scalable" applications which can handle a large increase in users, workload or transactions without undue strain.

Flexible Commercial Models-

We have our skin in the game and are equal ...partners in our clients’ businesses.Most of our client engagements are driven by an outcome-based pricing models. We offer a wide range of deployment and hosting options to reduce the client’s initial capital outlay while also addressing the information security requirements and regulatory concerns.

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